Terms of Service

Effective date: April 12, 2026

Please read these Terms carefully before using TrackMoose. By accessing or using the service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using TrackMoose in any way, you confirm that you are at least 13 years old and that you agree to these Terms. If you are using TrackMoose on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must stop using the service immediately.

2. Description of Service

TrackMoose is a music discovery service that accepts a list of artists as input and returns ranked recommendations of similar artists. The service is offered in free and paid tiers as described on the pricing page.

We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice.

3. Accounts

You may use certain features of TrackMoose without creating an account. To access additional features, you must register via our authentication provider, Clerk. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

You must provide accurate information when creating your account and keep it up to date. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose or in violation of applicable law
  • Attempt to circumvent rate limits, access controls, or technical restrictions
  • Scrape or systematically extract data without prior written consent
  • Reverse-engineer or attempt to derive source code from the service
  • Use automated scripts or bots to interact with the service
  • Interfere with or disrupt the integrity or performance of the service
  • Attempt to gain unauthorised access to any part of the service

We reserve the right to terminate or restrict your access if you violate these provisions.

5. Payments and Refunds

The Pro tier is available as a one-time payment as described on the pricing page. All payments are processed securely through our payment provider. Prices are listed in USD and are subject to change with reasonable notice.

Due to the digital nature of the service, all sales are final. We do not offer refunds except where required by applicable consumer protection law. If you believe you are entitled to a refund, contact us and we will assess on a case-by-case basis.

6. Third-Party Services

TrackMoose integrates with Clerk (authentication), Supabase (database), Upstash (rate limiting), and Spotify (optional artist import). Your use of any third-party service is subject to that service's own terms and privacy policy.

7. Intellectual Property

All content, branding, design, and software comprising TrackMoose - including the name, logo, and mascot - are our property or the property of our licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the service for personal, non-commercial purposes. This licence does not include the right to reproduce, distribute, modify, or create derivative works.

8. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will be uninterrupted or error-free, or that recommendations will meet your expectations.

9. Limitation of Liability

To the maximum extent permitted by law, TrackMoose and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service.

Our total aggregate liability shall not exceed the amount you paid us in the twelve months preceding the claim, or $10, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless TrackMoose and its operators from any claims, liabilities, damages, losses, and expenses arising out of your use of the service, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

We may suspend or terminate your access at any time, with or without cause or notice. Upon termination, your right to use the service ceases immediately.

You may close your account at any time through your account settings. Closing your account does not entitle you to a refund of any amounts paid.

12. Governing Law

These Terms are governed by applicable law. Disputes shall first be addressed through good-faith negotiation. If unresolved, they shall be submitted to courts of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Continued use of the service after changes become effective constitutes acceptance.

14. Contact

Questions about these Terms? Reach us via the contact page.

These Terms apply to TrackMoose only. Use of integrated third-party services is governed by each provider's own terms.